Managing Diversity

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The final in a series of four books and focuses on managing city diversity and addresses the issues arising from increasing openness. It draws on many of the ideas, principles and projects contained in previous titles, which provide evidence of how diversity is managed and why it is important. It is the task of this book to draw together and build on the lessons of the preceding books and to focus more directly on how cities manage their diversity to avoid segregation and polarisation, and instead encourage integration and inclusion.

There are a number of different ways to define urban population diversity including, linguistics, birthplace, ancestry, age, gender, religion, sexual orientation and ethnicity. Though these other forms are important, this book will focus more directly on birth place and ethnic diversity with its subsequent linguistics, as OPENCities is focused in international populations mainly.

Tha case studies include:

City Case study Brief description

New York City

Abyssinian Development Corporation and the Abyssinian Head Start Program

Successfully run neighbourhood development corporation which supports a programme which focuses on early education and family engagement as a means to reduce social exclusion.


Mumbai Mobile Crèches.

Provision of schooling, medical and community services to the most vulnerable and excluded migrant children and their parents.


Cultural Diversity Strategy (2008-2011).

A framework to co-ordinate and promote diversity activities in the city.


Porta 22.

Targeted employability training and support.

Los Angeles

The Los Angeles Minority Business Enterprise Centre (MBEC).

Initiative to foster and cultivate the entrepreneurial spirit of ethnic minority groups.

Download here:

Gestionar la diversidad, integración e inclusión en OPENCities (PDF 0.5 Mb).

Managing Diversity, integration and inclusion in OPENCities (PDF 0.4 Mb).

Управление на многообразието, интеграцията и включването в ОТВОРЕНИ Градове (PDF 1.4 Mb).

OPEN Cities – Management ethnischer und kultureller Vielfalt in "offenen" Städten
(PDF 1.4 Mb).

Zarządzanie zróżnicowaniem, włączanie oraz integracja w OPENCities
(PDF 0.9 Mb).

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The OPENCities Monitor is conducted by BAK. BAK Economics AG (BAK) is an independent Swiss research institute.